FAQs
Welcome to our Frequently Asked Questions page. Here you’ll find answers to the most common questions about shopping with OLISYA.
📦 1. How long does shipping take?
Orders are typically processed within 1–3 business days. Standard shipping usually takes 5–10 business days, depending on your location.
🚚 2. Do you offer free shipping?
Yes! We offer free standard shipping on all eligible orders. Check your cart at checkout to see if your order qualifies.
🔄 3. What is your return policy?
We accept returns within 30 days of delivery. Return shipping is free, and we do not charge any restocking fees. Please make sure items are unused and in their original packaging.
💵 4. How do I start a return?
To start a return, email us at oilsyash@gmail.com or call +1 (234) 876-9234 with your order number. We’ll provide you with a prepaid return label.
🕵️ 5. How can I track my order?
After your order ships, you’ll receive a confirmation email with tracking details. If you need help, contact us anytime, and we’ll update you on your order status.
💳 6. What payment methods do you accept?
We accept all major credit and debit cards, as well as secure online payments through trusted payment providers.
📞 7. How can I contact OLISYA?
You can reach us by email at oilsyash@gmail.com or by phone at +1 (234) 876-9234.
Our business hours are Monday–Friday, 9 AM–6 PM (EST).
❓ 8. Do you have final sale items?
No, we do not sell final sale items. All eligible items can be returned within 30 days.
🌍 9. Do you ship internationally?
Currently, we ship within the United States. Please check back as we expand!
Can’t find what you’re looking for?
Please reach out — we’re always here to help!
OLISYA — Your style, your satisfaction.